Delivery Information
Our deliveries are outsourced to an expedited delivery service providing a consistently fast and efficient service. All of our consignments are traceable from source to destination and for security purposes require a signature upon delivery – this guarantees the secure delivery and safe passage of your items.
United Kingdom deliveries
We offer free delivery on deliveries over £100 to England, Scotland & Wales (unless otherwise stated below). Please note that due to courier limitations we are unable to offer a free delivery service for the whole of the United Kingdom. As all of our products are made to order, delivery will usually be made within 5-7 working days. You may find these exceptions below.
- Scottish Highlands & Islands
- Other Areas
Scottish Highlands & Islands and Other areas
Delivery to these areas may incur an additional charge as passed on by our courier company. Additionally, due to the remote nature of the Scottish Highlands & Islands, the increased distances and logistics involved in delivering goods to these areas, additional time may be required to deliver your items.
International deliveries
Unfortunately, we do not currently ship outside of the UK.
Damaged goods
On receipt of the goods please inspect carefully for damage and advise the carrier’s driver accordingly. If you are unable to fully inspect the goods for whatever reason, please sign the consignment note as “unexamined”. Should you sign the consignment note as “received in good condition”, you may be liable for any damages.
In the unlikely event you receive any damaged goods please advise us via e-mail to [email protected] or by telephone on 07766 257213 within 24 hours of receipt, accompanied by photographic evidence of the damaged goods by email.